Issue tracking is an extremely important process for every modern software development project. Developers and teams all over the world are trying to improve it constantly. If you are a software developer, you definitely know that a good final product must contain as few issues as possible. However, issue tracking, or issue management as it is also referred to, is not a simple task. Partially that is because of the nature of issues. Before fixing them you should detect them and report on them properly. These operations may take a lot of time if you perform them without special software. There are lots of issue tracking tools today. Most of them have similar functionality. However, many software developers wonder: “What is the best issue tracking software?” In this article we will try to answer it properly. But before doing that it is necessary to give a general definition for issue tracking process.
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