Main Features Of Project Issue Management
Project issue management is one of the important tasks for every software development team. Usually this process is conducted at the stage of product testing. Let’s talk about its main features and define its role in the process of software development.
Before describing the main features of project issue management process, it is necessary to find the definition for an issue in software development.
Generally, issues can be defined as anything in the final product that can be improved. Bugs, or defects as they are also called, are the most widely known issues. They impact the software product negatively. Sometimes they can even ruin its functionality. Bugs are errors in the initial code. The developers usually make such mistakes because they work in strict time frames. That means that they may not have enough time to write perfect code. Defects must be fixed before the final product is delivered to the customer. Otherwise they may ruin the reputation of the software development company. Other issues are not so detrimental for the software product. They can be detected even after it is delivered to the final user. However, it is better to fix them to improve the quality of your software.
Now, as we know what issues are, we can describe how to handle them in the process of project management.
As we have already mentioned, the process of issue tracking is usually conducted at the stage of product testing. Various software development methodologies prefer to conduct the tests on various stages of project realization. In traditional methodologies they are usually conducted after the entire code is written. In Agile methodologies the tests are conducted after each iterative cycle of project realization. However, the process of issue tracking is always the same, regardless of the methodology you use. At this stage of work the developers and project managers must detect issues, report on them, and fix them. The process is subdivided into four sequential stages.
First of all the software product is tested to detect the issues. This is not a simple process. The developers have conducted it by themselves before modern issue tracking applications have been invented. Now the product testing is usually conducted automatically. That allows the team to save time for other tasks.
At the next stage of the issue management process the issues are reported. Issue reports are documents that contain the fullest information on certain issues. They are required to find the proper ways for issue correction. In modern software development the process of issue reporting is also automated.
After the issues are reported they are fixed and the product is tested once again. This operation is required to make sure that the corrected software works properly.
At the final stage of the issue tracking process the issue lists are written. These are the documents that contain information on all issues that were detected during the project realization. Issue lists are extremely important for project management, because they allow the teams to avoid similar issues in the future.